![]() That seems to have worked for several people. I just did this and my drive works again on Catalina! and it let me go through and I deleted the password. Hi I have a WD passport that won't open I recently updated my Mac to OS Catalina, and I think that is the reason why. locked to the application that was transferring the file from laptop to. WD Passport won't unlock after Mac OS update WD External Drives. From there, you’ll be greeted with options to update your security settings which include options to (1) remove your password, (2) set a new password, (3) add auto-unlock to your computer, and a few other items.īefore updating your security settings, you’ll need to enter your password one more time before saving. This one way for unlocking your WD passport but assume you will lost your data. It will then prompt you to enter your Passport password. I can confirm that WD Security is installable AND does work on MacOS Catalina on MacBook Pro (late 2014) models! Here’s a link to the WD security download for Mac: I found this post on the WD forums, which appears to be discussing the same issue with the Passport not unlocking. ![]() ![]() Have you tried updating the hard drive’s software?
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